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Privacy policy

Triumph Help and Information

Customer Service

Mon-Fri
8:30 am - 4:30 pm AEST9:00 am - 5:00 pm NZST

Phone
1800 777 2080508 415 415

Email
queries.au@triumph.comqueries.au@triumph.com

The online order form lets you conveniently purchase Triumph products round the clock. Unfortunately, it is not possible to place orders by email, fax or our customer service elephone hotline. This is an English language website and all contracts will be in the English language only.

Ordering in four simple steps:

1. Once you have chosen one of our products in the colour and seize at your choice, you can add it to your virtual shopping bag by clicking on "Add to Shopping Bag". You can easily retrieve and modify the content of your shopping bag by clicking on the respective symbol in the top right-hand corner of the page. To order the selected products, click on "Checkout" and follow our step-by-step order process

2. Enter information in all the required fields for your online order. It is possible for you to create an account. Your account data will then be saved to make your next purchase faster and easier. Please refer to our Privacy Policy for information on the confidentiality of your data at Triumph.

3. As soon as we have received your order, we will send you an automated email acknowledging receipt. Please note that this does not mean that your order has been accepted. We will once more verify the availability of the ordered products in the following days.

4. As soon as your order has dispatched, you will receive a dispatch confirmation email which also serves as your order confirmation. Once you receive the confirmation email, the contract between us is formed. Standard delivery usually takes two to three working days.

Minimum and maximum order values

There is no minimum order value at the Triumph Online Store. The maximum order value is $1,000.00 for credit/debit card payment.

Triumph bears the shipping costs for standard deliveries with an order value of more than $75.00. For express deliveries, a shipping charge of $5.95 is due regardless of the order value.

Sold-out products

Triumph shows all products available at the time of your order on its website. If a specific product is sold out, Triumph is not able to re-order it for individual customers. Triumph, however, attempts to replenish stocks of sold-out goods. Please try again at a later point in time.

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