ONLINE RETURN PORTAL
Love your new lingerie or return it for a refund or size exchange.
Excludes Underwear due to hygiene reasons and OUTLET items, unless faulty.
Return within 30 days, unworn, unwashed, with tags attached.
Returning a previously exchanged item? Contact us at 1800 777 208 or via chat.
Please, read our policy before submitting a return.
What's my size?
If you aren’t 100% sure what new size to select and want to have it checked by a professional, visit us in-store to be fitted by one of our expert fitters.
Please note that online orders cannot be returned in-store.
What's my style?
If you are not sure what style will best suit you, try our Style Quiz.
Questions?
Call us Mon – Fri 8:30 am - 4:30 pm AEST at 1800 777 208 or live chat with us.
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