Terms & Conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products ("Products") listed on our website triumph.com/au and au.triumph.com (the "Site") to you. Please read these terms and conditions carefully before ordering any Products from our Site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

This Site is operated by Triumph International (Australia) Pty Ltd ("us", "we", "our", "Triumph Australia"). We are registered in Australia. Our ABN is 30 009 664 831 and our main trading address is Triumph International (Australia) Pty Ltd – 30 North Road Wynnum West QLD, 4178, Australia.

You can communicate with us using the following email address: queries.au@triumph.com or the following telephone number: 1800 777 208

This Site is only intended for sales to people resident in Australia. We do not accept orders from individuals resident outside Australia.

1. How the contract is formed between you and us

You can choose Products and collect them in a shopping basket by using the button "Add to Shopping Bag". If, after fully completing the order page, you click on the button "Checkout" you make an offer to buy the Products in the shopping basket.

Prior to completing your order, you can access a summary page which allows you to see and change the selected Products and other information relating to your order. After completing an order, you will receive an e-mail acknowledging that we have received your order and including an order reference. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the "Dispatch Confirmation"). The contract between us (the "Contract") will only be formed when we send you the Dispatch Confirmation.

The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will also normally contact you if we are not accepting your order or part of your order for any reason.

2. Prices

The prices of any Products will be as quoted on our Site from time to time, except in case of obvious error.

Prices are liable to change. Changes will not affect contracts retrospectively for which we have already sent you a Dispatch Confirmation.

Our Site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our Site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our Site, we are under no obligation to provice such Product to you at an incorrect lower price. We will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We may vary the price of Products from time to time, however such variations will not affect any existing order that we have accepted.

3. Deliveries/Shipping Costs

Deliveries are conducted through our warehouse at 30 North Road, Wynnum West, Queensland 4178, Australia. Please note that we do not deliver to any address outside Australia. Unless otherwise set out on the Site, we endeavour to have your order dispatched within 2 working days of receipt of your order. We use but are not accountable for the Australia Post delivery service. We anticipate delivery of your goods via this service to be within 7 working days for standard delivery and 1-2 working days for express delivery (dependent on location), commencing from the date we send you your Dispatch Confirmation.

For standard delivery of orders up to a total value of $75 we charge a fixed amount of $7.95. Standard delivery of orders over $75 is free.For express delivery we charge a fixed amount of $10 irrespective of the value of the order.

4. Payment

For Standard Post - the goods will be your responsibility from the time of dispatch.

For Express Post - as this requires a signature on delivery - delivery will become your responsibility from the time a signature is obtained

5. COMPETITIONS

See below Terms and Conditions for recent competitions. Click here to view current competitions on offer!

INSTAGRAM COMPETITION: WIN A $300 SLOGGI VOUCHER

One lucky winner will be gifted a $300 sloggi voucher!
How to enter:

  1. Like the competition post on Instagram.⁠
  2. Tag a friend⁠ in the comments of the post⁠.
  3. Both must be following @sloggiAustralia (we will be checking!)⁠.
  4. Bonus entry: Comment on our recent post with an emoji.

Competition closes 17th August 2021 at 11:59pm AEST. Winner will be announced 18th August 2021. For full Terms and Conditions, click here.

Refer a Friend: Starts 2nd June 2021

Refer a friend for a chance to win 2x $100 e-Gift Cards (one for you, one for a friend)! Ends 8th June 2021. For full Terms and Conditions, click here.

Review and Win: Starts 2nd August 2021

Leave a review on your recently purchased Triumph product/s and go in the draw to win a $100 voucher! One voucher will be drawn every month from August to December 2021. For full Terms and Conditions, click here.

1. How to Enter
Navigate to the product you wish to review, scroll to the bottom of the page and select "Write a Review" (or complete the steps in your product review email). Ensure you leave your name, valid email address and a written review of the product (please be honest- we accept positive and negative reviews). Reviews should focus on the product and not services provided.

2. Winner Announcement
Each monthly winner will be contacted in the first week of the following month via the email address used at the time of review (so please ensure it is correct!). The online voucher will also be emailed to the same address. Winners will also be listed below and announced on Facebook.

Monthly Winners from our current competition:

  • AUG: Michelle, WA
  • SEP: Carla, QLD

  • Monthly Winners from our previous FEB-APR competition:

  • FEB: Sarah T, NSW
  • MAR: Leilani, Auckland
  • APR: Stephanie, NSW

  • 6. PROMOTIONS AND PROMO CODES

    10% OFF STYLE SELECTOR VOUCHER

    Complete our NEW Bra Style Selector and sign up to receive a 10% OFF voucher. Discount code appears at bottom of style selector after contact details are entered. The discount is a single-use code and can be redeemed on Triumph, triaction and sloggi product. To redeem your offer online, use the promotion code at the checkout and 10% will be taken off the total of your shopping basket. Your shipping will be calculated after the discount is applied. The voucher cannot be used in conjunction with any other offers, sales running on the website. The style selector code expires 30th November 2021.

    Buy 2 or More Sports Bras, Get 25% Off

    The offer is applicable to our Triaction Sports Bras only, excluding sale and new-in sports bras. Included items are flagged with OFFER. Please note that twin packs are considered to be one item (therefore discount only applies if 2 or more twin packs are purchased). Discount is automatically applied at the checkout. Your shipping will be calculated after the discount is applied. Ends 11:59 pm AEST, Friday 22nd October 2021. While stock lasts. Cannot be used in conjunction with any other offers or discount codes. Available online at au.triumph.com, and in-store at Triumph Carindale, DFO Brisbane and Harbour Town. Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    25% Off Comfortable Bras

    25% off selected full-price styles and colours, flagged with 25% OFF. The discount applies at the checkout. Your shipping will be calculated after the discount is applied. Cannot be used in conjunction with any other offers or discount codes. The offer ends Monday 11th October, 11:59 pm AEST. The offer is available online at au.triumph.com, and in-store at Triumph Carindale, DFO Brisbane and Harbour Town. Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    MSS Finale - Extra 20% off Sale

    Use code EXTRA20 at the checkout to receive a further 20% off already reduced styles, flagged with 20% OFF. Discount must be entered at the checkout, prior to submitting payment. Only one code can be entered per order. Cannot be used in conjunction with any other offers. Ends 4th October 2021 at 11:59 pm AEST. Your shipping will be calculated after the discount is applied. Available online at au.triumph.com and in-store at Triumph Carindale, DFO Brisbane and Harbour Town. Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    Selected Bras for $39- Flash Sale

    Selected full-price styles and colours only, flagged with $39; Discount is applied at the checkout. Your shipping will be calculated after the discount is applied. Ends 11:59 pm AEST, Tuesday 28th September 2021. While stock lasts. Please, note: your shipping will be calculated after the discount is applied. Available online at au.triumph.com, in-store at Triumph Carindale, DFO Brisbane and Harbour Town. Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    25% off Sports and Everyday Bras*

    Selected full-price styles and colours, flagged with 25% OFF. Excludes items on sale. The discount automatically applies at the checkout. Your shipping will be calculated after the discount is applied. Cannot be used in conjunction with any other offers or promotional codes. The offer ends 26.09.21 11:59pm AEST. The offer is available online at au.triumph.com, and in-store at Triumph Carindale, DFO Brisbane and Harbour Town. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over. Not valid at department stores or independent lingerie retailers.

    25% off Minimisers*

    Discount applies to full-price styles and colours only, flagged with 25% OFF. Excludes the Control Lite Minimiser Sports Bra and already-reduced items. The discount applies at the checkout. Your shipping will be calculated after the discount is applied. The offer ends 20.09.2021 11:59 pm AEST. The offer is available online at au.triumph.com, and in-store at Carindale, DFO Brisbane and Harbour Town. Cannot be used in conjunction with any other offers or promotional codes. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over. Not valid at department stores or independent lingerie retailers.

    Mid-Season Sale – Bras from $29

    Selected styles and colours only, flagged with SALE. Prices as marked. Limited time only, while stock lasts. Not to be used in conjunction with other offers. Temporary markdowns end on 05.10.2021 9:00am AEST. Available online at au.triumph.com and in-store at Triumph Carindale, DFO Brisbane and Harbour Town. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over. Not valid at department stores or independent lingerie retailers.

    20% OFF Sitewide*

    Use code SPRING20 to receive 20% Off sitewide. Excludes purchase of e-gift cards. The promotion code must be entered into the promotional code box, prior to completing your order and cannot be used in conjunction with other promotional codes or offers. While stock lasts. Your shipping will be calculated after the discount is applied. The offer ends 5th September 2021 at 11:59 pm AEST. Available online at au.triumph.com and in-store at Triumph Carindale, Harbour Town and DFO Brisbane. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over. Not valid at department stores or independent lingerie retailers.

    2 Bras for $80 - Mix & Match

    Selected styles and colours only, flagged with OFFER. The discount is applied at the checkout. Ends 30.08.21 11:59 pm AEST. Your shipping will be calculated after the discount is applied. Cannot be used in conjunction with other offers or promotional codes. Available online at au.triumph.com and in-store at Triumph Carindale, Harbour Town and DFO Brisbane. Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    25% Off Full Price* - AfterPay Day Sale

    Excludes Sloggi Zero Feel range and sale items. Included items are flagged with 25% OFF; Discount is applied at the checkout. Your shipping will be calculated after the discount is applied. Cannot be used in conjunction with other promotion codes or offers. Ends 11:59 pm AEST 22nd August 2021. While stock lasts. Please, note: your shipping will be calculated after the discount is applied. Available online at au.triumph.com and in-store at Triumph Carindale, DFO Brisbane and Harbour Town (please note AfterPay Payments are not accepted in-store). Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    Selected styles for $39

    The offer is valid on selected styles and colours only, flagged with $39. Promotion is automatically applied at the checkout. Not to be used in conjunction with other offers or promotional codes, birthday or welcome vouchers. Your shipping will be calculated after the discount is applied. While stock lasts. The offer ends Monday 16th August 2021 at 11:59pm AEST. Available online at au.triumph.com and in-store at Triumph Carindale, Harbour Town and DFO Brisbane. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over. Not valid at department stores or independent lingerie retailers.

    Free Shipping Today

    Use code SHIPDAY to receive free standard postage. The promotion is valid until 11.08.21 11:59pm AEST. The promotion code must be entered into the promotional code box, prior to completing your order and cannot be used in conjunction with other codes or offers. Limited to one use per customer.
    *Offer now extended. Ends 12.08.21 at 11:59pm AEST

    Spend $100 Save $25, Spend $150 Save $40, Spend $200 Save $60

    The discount will be automatically applied at the checkout. Discount does not apply to purchase of e-gift cards. Cannot be used in conjunction with any other promotional codes or offers. Your shipping will be calculated after the discount is applied. Ends 11:59 pm AEST, Monday 9th August 2021. While stock lasts. Available online at au.triumph.com. Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    International Friendship Day- 25% Off Full Price

    Full-price style colours only, excluding Sloggi Zero Feel collection. Discount is automatically applied at the checkout. Your shipping will be calculated after the discount is applied. While stock lasts. Cannot be used in conjunction with other offers or promotional codes. Available online at au.triumph.com until 11:59pm AEST, 30th July 2021 and in Triumph stores at Carindale, DFO Brisbane and Harbour Town until 4:00pm AEST, 31st July 2021. Not valid at department stores or independent lingerie retailers.

    Buy 2, Get 20% Off

    Excludes sloggi Zero Feel range. Included items are flagged with OFFER; Discount is applied at the checkout. Your shipping will be calculated after the discount is applied. Ends 11:59 pm AEST, Monday, 26th July 2021. While stock lasts. Available online at au.triumph.com, and in-store at Carindale, DFO Brisbane and Harbour Town. Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    30% Off- Beat the Winter Blues

    Selected styles and colours (white, black and blue) only. Included items are flagged with 30% OFF; Discount is applied at the checkout. Your shipping will be calculated after the discount is applied. Ends 11:59 pm AEST, 19th July 2021. While stock lasts. Please, note: your shipping will be calculated after the discount is applied. Cannot be used in conjunction with other promotion codes. Available online at au.triumph.com and in-store at Triumph Carindale, DFO Brisbane and Harbour Town. Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    25% Off Almost Everything* - Zip Frenzy

    Excludes Sloggi Zero Feel range, Embroidered Minimiser and Lacy Minimiser bras. Included items are flagged with 25% OFF; Discount is applied at the checkout. Your shipping will be calculated after the discount is applied. Ends 11:59 pm AEST 15th July 2021. While stock lasts. Please, note: your shipping will be calculated after the discount is applied. Available online at au.triumph.com. Not valid at department stores or independent lingerie retailers. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over.

    Celebrate our 135th Birthday – $35 Bras

    The offer is valid on selected styles and colours only, flagged with $35. Promotion is automatically applied at the checkout. Not to be used in conjunction with other offers or promotional codes, birthday or welcome vouchers. Your shipping will be calculated after the discount is applied. While stock lasts. The offer ends Sunday 11th July 2021 at 11:59pm AEST. Available online at au.triumph.com. Promotional pricing cannot be applied to any purchase that has already been completed or a purchase that is made after the promotional period is over. Offer is valid in-store at Triumph Carindale, DFO Brisbane and Harbour Town. Not valid at department stores or independent lingerie retailers.

    FINAL SALE

    The following items are considered to be final sale, from the listed date:

  • Mamabel Active Sports Bra: 7th January 2021
  • Triaction Sports Short: 21st April 2021
  • Triaction Racerback Sports Bra (White/Green & Black/Green): 21st April 2021
  • While stocks last. Final sale items cannot be returned for a refund or exchange unless faulty. If this item is sent back to our returns department, it will be sent back to you. Please choose your size carefully and speak to our bra stylists via Live Chat or Virtual Fit, should you have any questions pre-purchase.

    $10 SIGN UP VOUCHER - $10 OFF (NEW CUSTOMERS ONLY)

    Sign Up to our newsletter to receive a $10 voucher. New customers only. The discount can be applied to any purchase - 1 time use only. The promo code will be send to your email address. To redeem your offer online, use the promo code at the checkout and $10 will be taken off the total of your shopping basket. Please, note: your shipping will be calculated after the discount is applied. Minimum spend is $75, excluding the shipping cost, if applicable. Promo code can only be used once. Note: cannot be used in conjunction with any other offers, sales running on the website. Vouchers and promo codes cannot be redeemed for cash.

    $25 BIRTHDAY VOUCHER

    Sign up to our newsletter to receive a $25 voucher for your birthday. The promo code will be send your email address on the day of your birthday. To redeem your offer online, use the promo code at the checkout and $25 will be taken off the total of your shopping basket. Please, note: your shipping will be calculated after the discount is applied. Minimum spend is $50, excluding the shipping cost, if applicable. Promo code can only be used once.  Note: cannot be used in conjunction with any other offers, sales running on the website.  Vouchers and promo codes cannot be redeemed for cash. Available online and in Carindale and Wynnum retail stores. Not valid at department stores or independent lingerie retailers.

    7. Responsibility of the goods

    The Goods will be your responsibility from the time of dispatch.

    8. Consumer Rights

    Please note that we are unable to issue a full refund for Products which have been worn, washed or damaged. We would ask you to return the Products in their original sale condition, with labelling still attached.

    This provision does not affect your legal rights under the Consumer Guarantees Act 1993.

    The Consumer Guarantees Act 1993 shall not apply in the event that Products are supplied for business purposes or re-supply in trade.

    9. Warranties and Limitation of Liability

    It is your responsibility to satisfy yourself as to the condition, quality, suitability and fitness of the Products for your purpose and you accept the Products on this basis.

    Subject to your rights under the Consumer Guarantees Act 1993 you agree that except as set out in this contract, all warranties or conditions or other terms expressed or implied by statute, common law or custom are excluded to the maximum extent permitted by law.

    Our liability for any loss, damage or injury arising from a defect in or non-compliance of the Products or any other breach of the Terms and Conditions shall not exceed the price of the Products, or the price of replacement or repair of the Products. We shall not be liable for any indirect, special or consequential damage or loss. Our liability is confined to you. We are not liable to anyone who acquires the Products from you. You may not assign your rights under this Contract.

    10. Refunds Policy

    Please see Returns Policy.

    11. Notices

    Applicable laws require that some of the information or communications we send to you should be in writing. When using the Site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our Site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This does not affect your legal rights.

    All notices given by you to us must be given to us via email, letter or telephone, using our contact details set out above. We may give notice to you at either the email or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent or seven days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter that such letter was properly addressed, stamped and placed in the post, and in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.

    12. General provisions

    We reserve the right to alter, modify or update these terms and conditions from time to time. Such revisions will be effective immediately upon publication on this website. Your use of this website following any such change establishes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

    We reserve the right to correct any errors, inaccuracies or omissions contained in the website and change and update information including but not limited to pricing of Products at any time without prior notice (including after you have submitted your Order).

    No right, title or interest in any content or materials contained on this website is transferred to you as a result of any of your activities. We reserve complete title and full intellectual property rights in any content that you download, reproduce, print, redistribute or store from this website.

    13. Concluding provisions

    These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede any previous arrangement, understanding or agreement between us, relating to the subject matter of any Contract.

    We each acknowledge that, in entering into a Contract, (and the documents referred to in it), neither of us relies on any statement, representation, assurance or warranty of any person (whether a party to that Contract or not) other than as expressly set out in these terms and conditions.

    If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

    Contracts for the purchase of Products through the Site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Australian law.

    As of: August 2016

    CUSTOMER SERVICE

    Mon-Fri
    8:30 am - 4:30 pm AEST

    Phone
    1800 777 208

    Email
    queries.au@triumph.com

    $10 VOUCHER

    SIGN UP NOW AND RECEIVE

    • $10 OFF YOUR ORDER*
    • EXCLUSIVE OFFERS

    PLUS MORE!

    *for orders over $75

    THANKS FOR SUBSCRIBING

    Here is your one-time use code:

    WELCOME

    Minimum spend $75

    You will receive an email confirmation shortly.

    You will now be the first to hear about new collections and special offers.

    We hope you FIND THE ONE!

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