Dispatch & Shipping
Our online store currently delivers to addresses within Australia only.
We endeavour to dispatch your order within 2 working days, after receipt of your order and payment. We anticipate delivery of your goods to be within 7 working days for standard delivery and 1-2 working days for express delivery (dependent on location), commencing on the date we send you our Dispatch Confirmation.
All orders will be sent via Australia Post eParcel or eParcel Express Service. You can track your order via Australia Post's eParcel Service using the parcel's unique reference number. You will be advised of this unique reference number by email once your order has been dispatched. Visit http://auspost.com.au for further details on this service.
For eParcel standard delivery service postage and packaging will be charged for each order (not each item) at $7.95 for orders under $85. Orders over $85 will receive free postage. Should you wish to use the eParcel Express delivery option we charge a flat rate of $10 irrespective of the order value. While we offer Express Shipping, dispatch times will remain the same. Orders placed after 5am AEST will be dispatched the following business day. Business days refer to Monday-Friday and exclude public holidays.
The eParcel standard and express delivery service requires a signature If no-one is available to sign for the parcel, a notice will be left at your address notifying you of pick-up arrangements.
Please note that orders need to be in before 5am AEST on any given working day to be dispatched same day to ensure fast delivery for eParcel Express.